SpringerLink's RIS citations don't include articles' keywords

June 25, 2023. Ticket Number [#8019232]

To: customerservice@springernature.com

Good morning, SpringerLink!

I noticed that SpringerLink article citations that are downloaded, on the RIS format, don't include the article's Keywords, while Scopus and ScienceDirect exported results do include the article's Keywords.

Not having the Keywords turns the citations less useful when imported to third-party tools that provides support to academic research, like Parsifal, because the Keywords are very helpful on the "Study Selection" step of the "Conduction" phase of the Systematic Literature Review, when the researcher needs to judged correctly if an article is relevant or not for the Review s/he is doing.

Do Springer have plans to improve the RIS files generated by SpringerLink in order to make them export the Keywords of each article?

June 25, 2023.

From: customerservice@springernature.com

Thank you for contacting Springer Nature.

I have reviewed your query which needs the involvement of another department; I have therefore escalated it to the relevant team and they will follow-up with you as quickly as possible.

Julu 20, 2023.

From: customerservice@springernature.com

Thank you for contacting Springer Nature.

Hopefully, this will be taken into account in the near future, as the various teams that work on citations for SpringerLink articles are undoubtedly striving to constantly improve.

In the meantime, we appreciate your patience and understanding as we strive to provide the best possible experience for our users. Rest assured that your feedback has been duly noted and will be taken into account during future updates and enhancements to our citation system.